Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Amanda S., Arlington, Virginia“I rarely review anything, but Cascade deserves a review! I’ve been an Erie Insurance customer for my entire driving life (about 18 years now) and had to switch agents when I moved to the DC area four years ago. My previous agent suggested Cascade as they are located close to my home. Their customer service is phenomenal! I’ve never had such an easy experience working with agents–even for Erie. They’re available quickly by email and phone and work hard to make sure policy coverage and cost met my needs. I’ve been very happy with my experience with Cascade.”
- CBCecile B., Arlington, Virginia
“Your customer service continues to be the best along with you and your staff’s knowledge of the industry. The process is simple and very effective.”
- MRMutts R., Arlington, Virginia
- BPBecky P., Arlington, Virginia
“Great response time to questions! The policy options are many, along with the pricing. I feel very comfortable having my home, car, truck and camper insured though Cascade Insurance Group!”
- NTNicholas T., Arlington, Virginia
“Service is absolute perfection. They have always been there when I needed them most. I would highly recommend them (and I do!) to family and friends.”
- MTMark T., Arlington, Virginia
- Gordon S., Arlington, Virginia
“Friendly, prompt service. Lyndsay is always willing to answer my questions, no matter how trivial. She has recommended products thoughtfully, and steered us away from things that she felt weren’t necessary. Very happy with Lyndsay and with Erie.”
- Sonora B., Arlington, Virginia
“Marcos was extremely helpful in setting up my first insurance plan. He was responsive and worked quickly with my lender, which made closing on our place all the easier.”
- MHMark H., Arlington, Virginia
“We’ve had a great experience with Cascade over the past 6 years. We have a few property and auto policies through Erie Insurance with them. Everything went smoothly the few times we’ve had a claim with Erie. Their prices are competitive and service outstanding. They even picked up at 4:59, right before closing one time, ha. Whenever I call they are quick to answer any questions I have and can make personalized recommendations. They respond promptly by email if they don’t have the answer on the phone.”
- Patricia J., Arlington, Virginia
- PWPeter W., Washington, DCCustomer since Oct 2016
“I can always reach someone on the phone with good answers and advice to any question. Thanks!”
- ABManassas, VACustomer since Jun 2019
“I loved that even though I had a ton of questions, the staff was great and patient.”
- RNArlington, VACustomer since Oct 2016
“Company and agent seem well organized.”
- SBRockville, MDCustomer since Jan 2017
“I already recommended my sister!”
- PDPaul D., Gainesville, VACustomer since Oct 2016
“Excellence products and service!”
